Shipping policy
SHIPPING & DELIVERY
We ship via Canada Post and do like to allow 2-10 business days for delivery depending on your location.
Need your order rush? Express shipping is available at an additional charge. Please contact us at info@dbldesigns.ca with the subject RUSH ORDER to arrange for express options.
U.S. ORDERS — DUTIES & IMPORT FEES
Please note that orders shipped from Canada to the United States may be subject to customs duties, import taxes, brokerage fees and/or other charges upon arrival in the U.S.
These charges are not included in your DBL order total or shipping fee and are the responsibility of the customer/recipient. DBL Jewellery does not determine or control these charges.
If applicable, the shipping carrier may require payment of these fees before your package can be delivered.
By placing an order for delivery to the United States, you acknowledge and accept responsibility for any applicable duties, taxes, tariffs, customs charges and brokerage fees.
REFUSED OR RETURNED SHIPMENTS
If an order is refused, abandoned or returned to DBL Jewellery because the customer chooses not to pay applicable duties, taxes, customs or brokerage fees, the customer remains responsible for any charges associated with the shipment and its return.
Any applicable return shipping costs, customs charges, duties, brokerage fees or carrier fees incurred by DBL Jewellery may be deducted from any eligible refund. Original shipping charges are non-refundable.